Links to Websites and Other Useful Information:
Southern Company Benefits – List of Contact Phone Numbers and Links
Southern Company Public Website
Map of SCS/SNC Energy Center Complex
Your Guide To End Of Life Events
Procedures for contacting a live person for assistance with benefits. First, be prepared to provide the personal information necessary to identify yourself or the person you are calling for. Two ways available: Monday through Friday.
- Hewitt: Call 1-888-435-7563: When answered and after request for your ID enter the following – *0# (star, zero, pound). Someone will answer between 8am and 8pm Eastern time.
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HR Direct: Call 1-888-678-6787: Select Option 3; You will get a person who will transfer you to the appropriate Hewitt benefit person between 8am and 6pm Eastern time.
Southern Company Benefits Contact email (from Katie Kirkland, 2/17/2021):
This email goes directly to the Southern Company Benefits team and we can help you resolve any issues you are having with Anthem or your Prescription drug coverage as well as answer questions regarding coverage.
We are not the official Southern Company website. If you need help with retiree benefits, contact the Southern Company Benefits Center at 1-888-435-7563 or
Log on to: http://digital.alight.com/southernco